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- Community (3)
- Economic (3)
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- Human Interest (4)
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- Papers/Research (2)
- Press Release (3)
Tuesday, February 07, 2023
Love is in the air and as we head into Valentine's season, it's worth considering how employers navigate the circumstances where two employees are in a romantic relationship. Given the amount of time that colleagues spend together while at work, workplace relationships are not uncommon. A 2022 study from the United States found that 33% US workers report that they're currently involved or have ...read more
Categories: General News Article, Human Interest, Member News, Community, Chamber
Tuesday, January 31, 2023
WrxFlo Warehouse Management System (WMS) is a software system that provides visibility into a company’s entire inventory and oversees supply chain fulfilment operations from the warehouse to the retail shelf. If you're having trouble with out-of-control stock management, inability to monitor or manage warehouse processes, inability to forecast stock or even consistently running out of stock ...read more
Categories: Member News, Press Release
Monday, January 30, 2023
Two Recent Employment Law Changes Enacted - 2023 Know your obligations!
Did you know there have been two significant pieces of legislation that have recently come into effect in Ireland?
Statutory Sick PayTransparent and Predictable Working Conditions
Statutory Sick Pay
Ireland has seen a surge in Covid-19, influenza, and RSV over recent weeks which thankfully according to the Chief ...read more
Categories: Chamber, Economic, General News Article, Human Interest, Papers/Research, Member News
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Wednesday, January 25, 2023
? When you are in a meeting, do you lack the confidence to speak up?
? Do you get muddled up in your ideas, confusing yourself and others?
? Are you held back in your career because of your nervousness when presenting?
Imagine this at your next meeting…
? You share your expertise confidently.
? Your points are crystal clear- no waffle.
? You are recognised as a subject matter expert.
? ...read more
Categories: Member News
Monday, January 23, 2023
What is digital transformation & how can WrxFlo help?Recent advancements in technologies and data analysis have been driving digital transformations of manufacturing, logistics and supply chain processes. By implementing the smart factory, businesses can reap the many advantages of real-time data. With improved access to these new technologies, businesses of all sizes can implement digitalisation ...read more
Categories: Chamber, Papers/Research, Member News
Monday, January 16, 2023
EirGrid, the operator and developer of Ireland’s electricity grid, is set to host an energy citizens roadshow at two locations in Kildare, on February 1 and February 2 next.The information events will inform local communities across Kildare about how EirGrid plans to future-proof the electricity grid, while ESB Networks will outline its role in connecting microgeneration, and a series of ...read more
Categories: Chamber, Community
Wednesday, January 11, 2023
The third Monday in January, which is, January 16th this year, is imminent. What is so significant about this Monday, you might ask? It has been branded in the media as ‘Blue Monday’, the most depressing day of the year. In our article below, Michelle McDonagh, senior HR expert from Adare Human Resource Management, analyses the impact that mental health can have on Irish businesses and ...read more
Categories: Chamber, Community, Economic, General News Article, Human Interest, Member News
Friday, January 06, 2023
After many unsuccessful attempts to get into running, this year I finally cracked it. With the help of the “None to Run” program, I went from zero to running 3k (and enjoying it) in just a few months.
(Read more about that story here: 3 Powerful Public Speaking Lessons From My Journey of Learning to Run.)
Recently, I hit another running milestone - my first race.
It wasn't something I’d ...read more
Categories: Chamber, Education, Member News
Wednesday, November 30, 2022
Clark are pleased to present our annual salary guide for 2023.
The purpose of this guide is to provide you with detailed, accurate information about salary levels across Ireland with specific emphasis on the M7 corridor. We believe it will be a useful go-to tool for both employers and employees for planning purposes in 2023.
Our guide gives information across specific job sectors including Human ...read more
Categories: Education, Human Interest, Member News, Economic, General News Article, Press Release
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Thursday, May 05, 2022
Pilot Period
At Kendlebell Naas, we offer prospective Telephone Answering/Virtual Assistant customers a free trial. Dip your toe and see how we go! We offer a two week, no cost, no obligation, no risk free trial all year round! Why? To enable people see the benefits for themselves (and/or other staff members). Our service is not all about saving money (we cost 70% less than an in-house ...read more
Categories: Member News
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Friday, April 29, 2022
Most businesses are you looking at expanding in 2022, what factors effect business expansion? Money on hand and cash flow are big factors especially for start-ups. Spending money well and utilising your staff in the best possible way, is also very important. Inefficiency costs companies anywhere from 20% to 30% of their revenue every year, according to research firm IDC (see more here). This is ...read more
Categories: Member News
Monday, April 25, 2022
As the world turns back to "normal", people are looking out across 2022 and looking for new ways to protect their businesses. There is a lot going on in the world at the moment, Covid, Ukraine, rising costs of living, things that are out of our control for most of us. But what actions can you take yourself to protect your business? This is were we and our call answering services come in, if you ...read more
Categories: Member News
Friday, April 22, 2022
Two clients finished our two week free call answering trial on Tuesday, and thankfully both have decided to come aboard. You could call it a win win, for both ourselves the provider and the clients too. The two clients are from different ends of the spectrum - which is not an issue for us, in terms of call volume plus their needs are slightly different too. Whether you are a start-up or an ...read more
Categories: Member News
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Monday, April 04, 2022
Finding the confidence to speak up at meetings can be difficult enough, but doing it remotely brings a whole new set of communication challenges. How can you be sure your opinions are heard, or your concerns are validated when there are dozens of people trying to conduct a conversation through tiny boxes on a computer screen?
Despite the fact we’re returning to the office, a move to more ...read more
Categories: Press Release, Education, Member News
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Wednesday, March 30, 2022
Impromptu Speaking: 3 Simple Steps to Speak off the Cuff With Confidence
Speaking off the cuff is a real struggle for many of my clients. When they’re put on the spot at a meeting or presentation, their mind becomes mush. It’s not that they have nothing to say. Rather, they can’t structure all those ideas swirling around their head to come out of their mouths in a clear, concise, coherent ...read more
Categories: Member News, Education
Friday, March 25, 2022
Whether you are a start-up or an established business, whether you have been around for days or decades, our services can help. Kendlebell Naas is for you. In simple terms we are "for you" in terms of giving you and your team your time back. Enabling you to focus on revenue generation and areas where your specialise. And "for you" in that our services are universal in many ways, most businesses ...read more
Categories: Member News
Friday, March 11, 2022
Most businesses are you looking at expanding in 2022 many will expand via outsourcing, the services we at Kendlebell Naas provide aid expansion. Who does outsourcing benefit? Outsourcing works for small one person operations right up to multinationals, contracting out operational tasks can provide a variety of benefits. Whether you are outsourcing call answering to a company like ourselves or ...read more
Categories: Member News
Thursday, March 03, 2022
What do we mean by "Kendlebell Naas Saves Business", we mean just that but on two fronts as such. Our services save businesses from losing business, missed calls, poor customer experience via long holds, poor answering performance and so on. Plus as our service is c70% less than and in-house receptionist, we save businesses money too. Plus we provide more hours cover and more capacity. We have ...read more
Categories: Member News
Friday, February 25, 2022
How do you treat your customers? Do you regularly miss calls? Are people left on hold? Maya Angelou was a poet, memoirist and civil rights activist. She said "People will soon forget what you said. They will never forget how you made them feel." And that feeling is important. Our team of dedicated Personal Assistants, answer calls all day, with 98% of calls answered in 20 seconds. And with a ...read more
Categories: Member News
Friday, February 18, 2022
Alternative Staffing
At the moment many businesses are finding recruitment more difficult than in the past. Plus retention of staff is also proving harder. The service we provide at Kendlebell Naas, is easily accessed and we only charge for the work we do. In terms of Telephone Answering and Virtual Receptionist Services, we help businesses work smarter. More often than not saving money, ...read more
Categories: Member News
Friday, February 11, 2022
Whether you are a start-up or an established business, whether you have been around for days or decades, our services can help. We do not believe you should be spending money on marketing if you can't handle call volume. There is no point in going to the expense of running an AdWords campaign, encouraging people to visit your website and make contact. If all the calls are going to be missed or ...read more
Categories: Member News
Friday, February 04, 2022
As the world turns back to "normal", people are looking out across 2022 and planning their holidays. Whether you are going to San Francisco or Schull, Tubbercurry or Timbuktu, we can answer your calls for you. When you start to plan your holidays, understand that with us every call will be answered. Our services, particularly call answering; for holiday cover, is easily accessed. Also as ...read more
Categories: Member News
Friday, January 28, 2022
The new year is here, the first month is behind us. Many are calling this the year of the "Great Resignation", people are moving jobs, setting up themselves, recruitment is proving difficult. At Kendlebell Naas we believe in offering straightforward solutions. Our call answering services add credibility and scale, but if you are not at the stage of needing a call answering service, what can we ...read more
Categories: Member News
Friday, January 07, 2022
2021 has passed, 2022 is here, what steps are you taking this January to improve your business? We have a wide range of customers, from tradespeople to consultants, from one person operations to hospitals, our service is pretty universal. The phone rings and our team of dedicated Personal Assistants answer the call, as directed by the client. Many businesses delegate different aspects of their ...read more
Categories: Member News
Thursday, December 30, 2021
Most businesses are you looking at expanding in 2022, in Kendlebell Naas we aid expansion. We enable companies to expand staffing (servicing) without increasing payroll. Our telephone answering and virtual receptionist services, enable businesses to work smarter. For instance in the case of legal firms, many receptionists in practices do a lot of typing amongst other duties, typing with a phone ...read more
Categories: Member News
Friday, December 24, 2021
2021
2021 has been a difficult year, there have been massive societal, social and business problems related to Covid. Sun Tzu was a Chinese General, military strategist, writer and philosopher. Sun Tzu died over 2,500 years ago but he still has relevance today. In his book "The Art of War" there is a well-known quote: "Victory comes from finding opportunities in problems". Thinking outside of ...read more
Categories: Member News
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Friday, December 17, 2021
The Year that was...
How was 2021 for you, for some a year to remember, for others a year to forget. Change is always interesting, perhaps more so with the new year just ahead. As Albert Einstein once said; "The measure of intelligence is the ability to change". But then so often people are afraid of change. How does one progress themselves or their business without it? Some people seem to think ...read more
Categories: Member News
Friday, December 10, 2021
Free Trial
At Kendlebell Naas, we offer prospective Telephone Answering/Virtual Assistant customers a free trial. And we don't just offer our free trial just for Christmas, no. We offer a two week, no cost, no obligation, no risk free trial all year round! Why? To enable people see the benefits for themselves (and/or other staff members). Facilitating focus on core work, which improves ...read more
Categories: Member News
Thursday, December 02, 2021
Communication is absolutely critical when it comes to running a successful business. The Merriam Webster definition of communication is "the act or process of using words, sounds, signs, or behaviours to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else". How are you communicating with your customers? Particularly for micro, small and medium ...read more
Categories: Member News
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Friday, November 26, 2021
At the moment many businesses are finding recruitment difficult. So what are the costs of a telephone answering service vs in-house receptionist? According to indeed the average salary for a receptionist is €27,176 per year in Ireland. Based on 329 reported salaries on 19th November 2021. In terms of comparison, allowing for 20 calls a day, you would be looking at c€8,734 - 32% of an in-house ...read more
Categories: Member News
Friday, November 19, 2021
Whether you are a one woman or one man show or part of a bigger organisation, missing calls is bad business. Not only are customers happier to call businesses. But these calls are not 2 or 3 BUT 10 to 15 times more likely to generate a sale or follow-up activity than a digital submission form. Which is why services like ours at Kendlebell Naas can really aid people in business. Do you miss ...read more
Categories: Member News
Friday, November 12, 2021
Remote Working Toolbox
The nature of work is changing, having become much more decentralised, with hours much more varied than in the past. Through the various services provided by Kendlebell Naas, you can deal with the various challenges presented by remote and/or hybrid working in a seamless way. What services are in our "Remote Working Toolbox"? Phone numbers (both geographic and ...read more
Categories: Member News
Friday, November 05, 2021
Business hours are shifting - people a working from home - in between school runs. This is were Kendlebell Naas come in, our team of experienced Personal Assistants are "on" for every call. Ready to answer your calls in consistent, professional and engaging manner. Plus our services are provided for less than the cost of the in-house alternatives, you get more for less with Kendlebell Naas. That ...read more
Categories: Member News
Friday, October 29, 2021
Alternative Staffing
At the moment many businesses are finding recruitment difficult. But often prospect employers have not looked at out-of-the-box alternatives. Expand your staffing without expanding your payroll. Rather than seeking out a new employee, why not seek out a service? Why not let our team become part if yours? We can provide you with access to more team members without the ...read more
Categories: Member News
Friday, October 01, 2021
Why not find the right service rather than the right person? Finding the right people at the moment is hard. But maybe you are looking for the wrong people in the wrong places. Why not look for the right service? Many employers are struggling with recruitment, finding it hard to find the right candidates at the moment. In some cases companies are finding it difficult to even get candidates for ...read more
Categories: Member News
Friday, September 24, 2021
One Chance
"You don't get a second chance to make a first impression," says James Uleman, PhD, a psychology professor at New York University and researcher on impression management. "In spite of the congeniality of many professional gatherings, judgments are being made and impressions formed all the time." This is taken from an article by Mark Rowh. Often a phone call from a prospective client ...read more
Categories: Member News
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Friday, September 17, 2021
Free Trial
We offer a two week, no cost, no obligation, no risk free trial to all new prospective Telephone Answering/Virtual Assistant customers. Why? To let them see the benefits of our services for themselves. Our Services & Customisation
Kendlebell Naas' provide telephone answering services for 30% the cost of a receptionist. Our team of Personal Assistants handle your calls to to your exact ...read more
Categories: Member News
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Friday, September 10, 2021
What is a Non-Geographic Number (NGN)?A Non-Geographic Number (NGN) is a number not associated with any specific location. Often used by government, businesses and charities. However the lines they are a changing, some of these numbers are set to change soon. From next year, 1st January 1850, 1890 and 076 will be no more. After that 1800 and 0818 will continue alone into the future. Businesses ...read more
Categories: Education, Member News
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Friday, August 20, 2021
"If you deprive yourself of outsourcing and your competitors do not, you're doing yourself out of business." - Lee Kuan Yew, Former Prime Minister of Singapore. Outsourcing to our Virtual Receptionist Services brings lots of benefits to businesses. Our team work closely with you and your colleagues, which enables us to provide a stellar service. Our 2 week free trial, allows you to try out our ...read more
Categories: Member News
Friday, August 13, 2021
You are dealing with a very important task in the office, but then the phone rings. What happens when the phone rings? You glance around the office to see who is free. But everyone is already on a call, so you pick it up, a little reluctantly and answer probably a little more abruptly than you should do. No one in your office is sitting by the phone waiting for it to ring. Which means that when ...read more
Categories: Member News
